Home help for care levels: Support and benefits

Frequently asked questions about home help

Imagine if your loved ones could continue to live in their familiar surroundings even in times of care dependency, supported by a loving and qualified caregiver. The home help care level makes exactly that possible for almost all care levels, be it for a person in need of care or a person in need of care who needs 24-hour careneed. Discover how this valuable support makes everyday life easier and improves your quality of life.

 

A nurse helps an elderly man get up from a sofa with a walking stick.

 

Introduction to home help and care levels

Home help provides crucial support for people who are dependent on help in everyday life. In Austria, care needs are categorized into seven care levels, which determine the amount and type of support required. Each level is precisely defined and has specific requirements that home help can cover. This guide explains the different levels of care in detail and shows how home help can help to improve quality of life.

 

When we think of home, we think of security, familiar faces and a place where we feel safe. But what happens when a loved one needs care?

 

The idea of this person having to leave their familiar surroundings can be heartbreaking. This is where home help comes into play - support that makes it possible to live despite need for care to stay in your own four walls.

 

In our article, we give you an overview of the various aspects of home care assistance. From the different types of support required depending on the level of care, to the numerous benefits that home help offers both for those in need of care and their dependants.

 

Dive into the world of home care and learn how to find the right support to enrich and ease the lives of your loved ones.

 

What are the care levels?

The Austrian care levels define how much support a person needs and influence the amount of care allowance that the person in need of care can receive. The care allowance levels are based on the individual's care needs and provide financial support to cover the care costs incurred. In the higher care levels, where more intensive and comprehensive care is required, more support is often needed in the form of household help to ensure optimal care.

 

 

  • Care level 1: More than 65 hours of care required per month.
  • For people who need occasional assistance with everyday tasks, home help offers a gentle introduction to care. This level includes activities such as dressing, eating and general housekeeping.

 

  • Care level 2: More than 95 hours of care required per month.
  • Affected people need regular help with everyday tasks. The home help can assist with hygiene, mobility and housekeeping, for example.

 

  • Care level 3: More than 120 hours of care required per month.
  • This level is aimed at people who require more intensive care, such as assistance with movement, food intake and specific medical tasks. Home help ensures that care is provided seamlessly and in the person's familiar environment.

 

  • Care level 4: More than 160 hours of care required.
  • Care level 5: More than 180 hours of care, plus exceptional care needs.
  • Care level 6: More than 180 hours, with uncoordinable care needs.
  • Care level 7: Care needs without purposeful movements.

     

  • In these advanced stages, comprehensive care is required, which may also include the permanent presence of caregivers. Home help offers round-the-clock support, providing valuable relief for relatives and those affected.

 

 

Care requirements (hours/month) Care level Amount (in euros, monthly, 2024)
More than 65 hours 1 192.00
More than 95 hours 2 354.00
More than 120 hours 3 551.60
More than 160 hours 4 827.10
More than 180 hours if exceptional care is required 5 1,123.50
More than 180 hours if uncoordinated care measures are required and a caregiver is needed around the clock 6 1,568.90
More than 180 hours if no purposeful movements of the extremities are possible or a condition to be equilibrated* is present 7 2,061.80

 

 

 

Bar chart showing the need for care in hours per month for the seven care levels in Austria

Home help in the different care levels

 

  • Care level 1-3: Home help provides support with daily personal hygiene, shopping and household chores.

 

  • Care level 4-7:For higher care levels, home helpers take on more complex tasks, often in conjunction with home nursing or 24-hour care.

 

Support and funding for home help

There are specific financial support options for each care level. Care allowances and other grants help to cover the costs of home help. It is worth obtaining information about available grants at an early stage and having the necessary documents ready when applying.

 

The income limits and care levels determine who is eligible for funding. This information helps to maximize financial support and ensure the best possible care.

 

There are various grants available for independent caregivers and family caregivers who provide care for their loved ones. These grants are aimed at reducing the financial burden and support in particular relatives and carers who provide professional help. Caregiver grantshelp ease financial burdens by providing subsidies and financial support for family caregivers.

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Costs of home help

The cost of home help depends on the care level and individual needs. You can use a care cost calculator to better estimate the financial outlay. There is also financial support in Austria in the form of care allowance, depending on the respective care level.

 

Care costs calculator

Care costs calculator

Calculate costs

 

How do you apply for home help?

Applying for home help is done via the Ministry of Social Affairsor the relevant regional offices. It is advisable to contact them at an early stage and find out about the necessary documents. Comprehensive advice helps to avoid misunderstandings during the classification process.

 

 How home help works

An elderly man sits on a sofa and holds his chest with a pained face while a worried woman talks on the phone next to him.

 

Imagine a friendly person entering your home every morning with a smile, ready to help you through the day - that's home help. Home help encompasses a variety of services aimed at making everyday life easier for people in need of care and enabling them to live independently in their own homes.

 

A smile at the breakfast table, a hand to help with getting dressed or a familiar conversation partner - all of these things help those in need of care to feel not only cared for, but also loved and valued. But what exactly distinguishes Heimhilfe pflegestufe from other home care services?

 

A nurse combs the hair of an elderly man sitting on his bed.

 

While care services usually take care of the entire care of those affected, home help often concentrates on everyday tasks such as shopping, cooking and light household chores. Assistance with personal hygiene or sorting medication into a medication box are also among the tasks of a home help.

 

In addition, many home helpers also offer emotional support, which above all promotes social interaction and prevents loneliness. Home help therefore forms a kind of bridge between medical needs and everyday requirements. It ensures that people feel safe and well cared for at home despite their limitations.

 

 Types of home help

The world of home help pflegestufe is diverse, like a well-stocked toolbox with the right tool for every challenge. The different types of home help are designed to meet the individual needs of those in need of care and improve their quality of life.

 

Medical Nursing Assistants

A nurse shows a blue folder to an elderly woman in a waiting room.

 

Medical nursing assistants are specialized professionals who take care of medical needs. They measure blood pressure, administer medication and monitor the health of those in need of care. These assistants use their specialist knowledge and care to ensure the health and well-being of their clients.

 

Household helpers

A smiling attendant holds freshly folded white towels in a modern interior.

 

Then there are the household helpers - think of someone who takes on the everyday small and large household tasks that can often become a burden. They cook your favorite meal, vacuum the carpet that has long been in need of a clean, and make sure the home is always clean and tidy. With their support, the home remains tidy and a place where those in need of care feel comfortable.

 

Caregivers

A nurse in a green uniform holds a clipboard and smiles at the camera.

 

Caregivers accompany those in need of care on walks in the park, play cards with them or are simply there to listen and keep them company. These helpers give time and attention, which is often at least as valuable as physical help. They are the good spirits that banish loneliness and bring a smile to the face of those in need of care.

 

Each type of home help plays an important role in the everyday lives of people in need of care and their families. They complement each other and together create a network of support that makes it possible to lead a fulfilling and self-determined life despite the need for care. There are often home helpers who cover several or even all of these roles.

 

Home help care level for different care needs

Colorful wooden blocks in the shape of stairs with small figures climbing on them, symbolizing teamwork and progress.

 

A person's need for care can change over time, and support measures need to be adapted accordingly. The home help care level offers flexible and graduated support depending on the level of care required to ensure the best possible care.

 

Whether it is support of 180 hours per month or more intensive measures such as 24-hour care, the services provided by the home help service are always adapted to individual needs. These measures serve as the basis for the planning and provision of care services.

 

Care level 1: Basic support and care

The first level comprises people with a slight impairment of independence who require occasional support in everyday life. For them, the home help is primarily a helping hand in everyday life, someone who helps them prepare breakfast in the morning or accompanies them on a walk.

 

These helpers take on light household tasks, assist with personal hygiene and are there when a reminder or light assistance is needed. The main task is to maintain the independence of those in need of care as far as possible and to improve their quality of life.

 

Care level 2: Increased help in everyday life and with basic care

In care level 2, the requirements become more intensive. This includes people with considerably limited everyday competence who regularly need help with basic care and housekeeping. This is not just occasional support, but regular help with daily activities.

 

Imagine a home helper who not only assists with dressing and personal hygiene, but also helps with cooking, cleaning and shopping. The aim of these helpers is to strike a balance between providing support and promoting independence.

 

Care level 3: Intensive care and medical support

People in Pflegestufe 3 require more extensive support, often of a medical nature. They are more impaired in their independence and need intensive support and sometimes medical care.

 

In addition to providing basic daily care, home helpers also take on tasks such as administering medication, monitoring vital functions and assisting with physiotherapy exercises. They are specially trained and often work closely with medical professionals to ensure that those in need of care receive the best possible care.

 

Care level 4: Round-the-clock care

This fourth level of care applies to people with the most severe impairment of independence who require round-the-clock care. In these cases, home helpers are the silent guardians who are available day and night to provide comprehensive care and support.

 

They take care of all aspects of care, from basic care and medical treatments to emotional and social support. Home help at this level requires a high level of expertise, patience and dedication.

 

Care level 5: Round-the-clock care and specialized care

In this highest care category, those in need of care not only require round-the-clock care, but also specialized nursing measures to meet complex medical and nursing needs.

 

Here, the home helper  must be exceptionally qualified and work closely with medical professionals to ensure optimal care.

 

The heimhilfe pflegestufeadapts to the changing needs of those in need of care in order to always provide the best possible support.

 

Adjustment of the home help depending on the progression of the care level

An elderly woman sits in a hospital gown, smiling and talking to a doctor who is taking notes.

 

The needs of a care recipient may change over time, and it is crucial that the home help responds flexibly to this. A good home care aide continuously adapts their services to the current condition and specific needs of the care recipient.

 

This means remaining attentive and empathetic at all times to ensure optimal support, whether the condition is deteriorating or returning to greater independence.

 

Through this graduated and customized support, people in need of care can lead a life in dignity and safety, while their families are relieved and supported.

 

 Advantages of home help

A nurse takes the blood pressure of an elderly woman in a modern living room.

 

Home help offers numerous benefits that affect those in need of care as well as their families and society as a whole. This type of support enables those in need of care to lead as self-determined and fulfilling a life as possible, while relieving the burden on their families and bringing economic benefits.

 

Benefits for those in need of care:

Maintaining independence and quality of life:

  • Home help supports people in need of care to maintain their independence as much as possible. This can mean helping with morning routines or assisting with hobbies, which significantly improves the quality of life of those affected.

 

  • Mobility aids can also play an important role here by helping those in need of care to maintain their freedom of movement and continue to actively participate in everyday life.

Familiar surroundings and personal comfort: 

  • Another major advantage of home help is that those in need of care can remain in their familiar surroundings. Your own home is a place of security and comfort, and being cared for here has a hugely positive impact on your well-being.

 

  • It allows those affected to remain in an environment they know and love, surrounded by their memories and personal belongings.

 

Individual and personal care:         

  • Home help means tailor-made care. Every person has individual needs and preferences, and home helpers can tailor their care precisely to these.

     

  • This personal and individual support ensures that those in need of care receive exactly the support they require and that they feel understood and respected.

 

Flexibility and adaptability of care: 

  • Another advantage of home help is its high level of flexibility. Care plans can be customized to meet the changing needs of those in need of care.

       

  • This adaptability is particularly important, as the condition of people in need of care can change over time and care needs to be flexible accordingly.

 

 Benefits for families:

Relief for family caregivers: 

  • Family members who care for their loved ones often face enormous challenges and burdens. Home help can provide important relief here by relieving relatives of some of the care work.

     

  • This gives family members the opportunity to recuperate and not neglect their own needs, which ultimately leads to a better quality of life for everyone involved.

 

Professional support and expertise: 

  • Home helpers bring valuable expertise and professional experience to the table. They are able to respond competently to complex care situations and know how to provide the best possible care. This professional support gives families security and confidence that their loved ones are in good hands.

 

Social and economic benefits:

Reducing the cost of inpatient care: 

  • The domestic care by home care aides can help reduce the high costs of residential care facilities. As care homes are often associated with considerable financial outlay, home helpers offer a more cost-effective alternative that still ensures a high quality of care.

 

Promoting home care as an alternative to nursing homes: 

 

  • The promotion of home care also has social benefits. It relieves the burden on the healthcare system by reducing the demand for inpatient care facilities. At the same time, home care is strengthened as a valuable and respected alternative to residential care.

       

  • This helps to ensure that more people have the opportunity to be cared for in a family environment, which contributes to a more humane and personal care culture overall.

 

Through home help, people in need of care and their families can lead a life of dignity and security, while society benefits from the economic and social advantages.

 

Tips for choosing the right home help

A smiling caregiver greets a woman with a handshake in a cozy home.

 

Choosing the right home help is an important decision that should be made carefully. Pay attention to the following criteria:

 

Qualifications and certifications: 

  • Make sure that the home help has the necessary qualifications and certifications. Sound training and appropriate specialist knowledge are essential to ensure high-quality care. Find out about the specific training and further education that the caregiver has completed.

 

Experience and references:             

  • Experience is another important factor. A home help with many years of experience not only has specialist knowledge, but also a high degree of empathy and understanding for the needs of those in need of care.     

   

  • ask for references and read reviews from previous clients to get a better idea of the quality of care.

Personality and interpersonal skills: 

  • The chemistry between the home help and the person in need of care plays a major role in the success of the care. Pay attention to the personality and interpersonal skills of the home help. Empathy, patience and a positive attitude are crucial to building a trusting and harmonious relationship.

 

To find the right caregiver for you and your loved ones, follow these steps:

 

Needs analysis and care plan: 

  • Before looking for home help, you should carry out a thorough needs analysis and draw up a detailed care plan. This plan should include the specific needs and requirements of the person in need of care.

     

  • This includes medical needs, daily activities, dietary habits and social interactions.

 

Search: 

  • Use platforms like noracares to find  home helpers in your area. Here you can get a personal impression of the individual caregivers and decide according to your feelings.

 

Interviews and trial days: 

  • Interview potential home helpers to find out more about their qualifications, experience and personality. Take the opportunity to arrange trial days to see how the home help interacts with the care recipient and whether they are a good match.

 

If you take these points into account, you can find the home help for your loved one that best suits you and your needs.

 

Frequently asked questions about home help and care levels (FAQ)

 

Infographic depicting the seven care levels in Austria. Each level is marked with bold colors and clear lettering and shows the monthly care times required, the types of support available and the funding options. Symbols represent specific assistance such as hygiene, mobility and medical care. Arrows connect the levels in ascending order to show the increasing need for care.

What does home help cost in care level 3?

The cost of home help at care level 3 varies depending on the region and provider. However, there is financial support through the care allowance.Use a care cost calculator or contact the Ministry of Social Affairs for an exact cost overview.

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[Link: https://www.sozialministerium.at]

 

What support does home help offer for care level 5?

At care level 5, you receive more comprehensive support from home help, including help with personal hygiene, mobilization and, if necessary, additional care such as home nursing or 24-hour care.

 

What are the differences between home help and inpatient care?

Home help focuses on providing support at home and helping to cope with everyday life. Residential care offers more intensive support, often in special facilities.

 

How do I apply for home help for care level 3 or higher?

Applications can be submitted to the relevant authorities. A medical certificate and other documents are required. You can find more information at local care organizations.

Are there special allowances for 24-hour care?

Yes, the levels of care 3 and higher often qualify for special allowances that can cover the cost of 24-hour care. These grants vary by state.

 

 Nora's conclusion

A cartoon nurse with a green surgical top, smiling.

 

Choosing the right home help can make a lasting difference to the lives of those in need of care and their families. A well-chosen home help not only brings the necessary support and expertise, but also a warm and empathetic presence to the daily lives of those affected.

 

Care in your own four walls offers a high degree of comfort and self-determination, which ultimately increases quality of life considerably. For families, this means significant relief and the confidence that their loved ones are in good hands.

 

At a time when the demand for home care is constantly growing, home help offers a valuable alternative to residential care facilities. Platforms such as noracares facilitate the search for qualified caregivers and help ensure that those in need of care and their families find the best possible support.

 

Register now with noracares and find the right home help to suit your and your family's needs.