Care with heart - loving care that creates trust

When a loved one needs care, many relatives are suddenly faced with difficult questions: Who will really help us? Who cares with heart - not just with expertise? This is exactly where we come in. At noracares, care with heart is not just in our name, but at the heart of everything we do.

Nurse in green clothing supports elderly man with walker.

 

 

maintenance affects us all - whether you need support yourself, are caring for relatives or making provisions. The public care system is overburdened and, according to Statista, the number of people in need of care could even double by 2050. Care agencies do help, but they are often expensive and impersonal.

With noracares, you are in the driver's seat: you search independently for the right caregiver or as a caregiver for suitable families - without any intermediaries. Our platform makes the search simple, fast and transparent, and places great value on trust, dignity and humanity. Whether 24-hour-care, Home health care or Dementia care - we combine professional care with heart. 

In this article you will learn how to find the right caregiver, which services suit you, what Maintenance costs and what subsidies are available. Together we will find a solution that really suits you and your loved ones - because real care starts with heart.

 

What does "care with heart" mean??

"Care with heart" is much more than a term - it is a Philosophy. It means empowering people with empathy, respect and responsibility. For noracares we attach great importance to placing nurses who not only have expertise, but also have the ability to with heart and mind.

  • Sensitive care for people in need of care
  • Transparent communication and clear decision-making processes
  • Dignity and respect in dealing with our care recipients
     

Our features: How noracares connects you with the right caregivers

noracares offers a wide range of functions that support both caregivers and relatives of those in need of care. From detailed profiles and secure communication channels to a comprehensive matching system, we ensure that finding the right caregiver is easy and safe. 

The platform makes it possible to make conscious and informed decisions. This means you can decide for yourself who you trust. The online platform is designed to be user-friendly and allows you to gain a comprehensive picture of the other person.

Elderly woman in a wheelchair next to a friendly caregiver in a green uniform smiling. noracare's website.

 

A particular highlight of the platform is the direct contact: Care seekers and caregivers can ask specific questions and request documents such as CVs and proof of qualifications. Another innovative feature of noracares is the video chat function. This makes it possible to exchange information in person, get to know each other in advance and, for example, check the language skills of the caregiver.

Through this direct contact, both sides can immediately determine whether they like each other and have the necessary empathy for each other. Only when both sides are convinced of the other's prerequisites or expertise does cooperation begin. This ensures that both parties start the collaboration with a good feeling of security and trust.

This careful approach prevents unpleasant surprises and significantly increases the satisfaction of all parties involved. Noracares thus creates a unique and safe environment that benefits care seekers and caregivers alike.

Our services: Care with heart, individual and safe

noracares offers a variety of care services that meet the needs of those in need of care as well as the expectations of their relatives. We offer a user-friendly platform designed to simplify the entire care matching process. Our matching technology ensures that you find the right caregiver - quickly, safely and reliably.

  • 24-hour care - All-round care in your own home
  • Home Health Care - Support in everyday life at home by qualified caregivers
  • Specialized care -e.g. e.g. for dementia care - with individual care concepts
  • Daycare Relief for relatives and promotion of independence
  • Short-term care - flexible help e.g. after a hospital stay. e.g. after a stay in hospital
  • Mobile Care - needs-based support at your location
     

Step by step to the right nurse:

Finding the right caregiver can be a challenge. But with noracares, it's easy:

  • Register for free: Create your profile on noracares and describe your care situation as well as the individual needs of the person who needs care at home.
  • Get individual suggestions: Based on your information, noracares will suggest suitable caregivers - exactly according to your desired criteria.
  • Get to know the caregivers: Get in touch with the nurses directly via chat or video call and find out if the chemistry is right.
  • Start the care: If everything fits, you will clarify the general conditions together and organize the start of care.

So you can quickly and easily find the care that really suits you and your loved ones!

 

Corporate philosophy and values

At noracares, the focus is on cordiality. This is reflected in many ways, for example in:

  • How to be cordial: We have a friendly and respectful Communication with care staff and relatives. If you have any questions, there are personal contacts who you can contact for all concerns and questions and who will always try to answer you.
  • A heart for those in need of care: At noracares, everything revolves around individual care concepts that are tailored to the needs and wishes of those in need of care. Only caregivers who put their heart and soul into their work and for whom the well-being of those in need of care is paramount are placed here.
  • A heart for carers: noracares is committed to fair and transparent working conditions and fair pay. We promote the recognition and appreciation of the work of every care worker, whereby he/she can decide for whom he/she wants to work.
  • A heart for relatives: We know how stressful it can be when someone close to you is in need of care. That's why noracares supports and relieves relatives by making it easy to search and communicating securely.
  • Cohesion: No one is left out in the cold with us. We put our hearts into what we do and try to find a suitable solution for everyone - whether it's elderly care, nursing care, childcare or coping with everyday life for the disabled and regardless of whether you need short-term, hourly care or 24-hour help.
  • Transparency: With noracares, you only pay a small, transparent amount for using the platform - with no hidden costs or contract traps. This means you always have an overview and can concentrate fully on finding the right caregiver.

Our philosophy is based on the values of safety, empathy, respect, trust and community. These values characterize the daily work of noracares and create an environment in which caregivers as well as those in need of care and their relatives feel understood and supported.

So that you can see at a glance what noracares stands for, we have summarized the most important things for you here:

 

Our values at Noracares

value What this means for noracares
Security Certified caregivers, validated profiles, secure communication and data protection at the highest level.
Empathy Genuine attention, empathetic care and real understanding of individual life situations.
Respect Appreciation of all those involved - care recipients, relatives and care staff at eye level.
Trust Transparent processes, open communication and direct selection of the caregiver by yourself.
community A network where you don't feel alone - exchange, support and mutual help.

And how does this show up in practice? We show you how we live our values day by day - digitally and humanly at the same time.

Security

The safety of everyone involved is very important to us at noracares. The personal interviews, background checks and validation of qualifications also give you the assurance that you can trust your counterpart. So you can be sure that the person who enters your life or who you are supposed to take care of is not just anyone you don't like at all.

In addition, the company offers secure communication and payment systems that guarantee the privacy and financial security of users. All messages and transactions are handled discreetly so that personal information always remains protected. This holistic approach ensures that both care seekers and caregivers can rely on a secure and trusting collaboration.

Empathy and respect

Close-up of a nurse and a patient holding hands, emphasizing empathetic care.

 

Empathy and respect are central pillars of our philosophy. At noracares, we treat every person with the dignity and respect they deserve. 

This starts with the selection of caregivers, who you can choose not only according to their professional qualifications, but also according to their ability to provide empathetic and respectful care. This gives you the opportunity to find a carer who really puts their heart into their work. People in need of care, relatives and caregivers are all actively involved in the care process, and their wishes and concerns are taken seriously and respected.

The platform makes it possible to promote direct and open communication between care seekers and caregivers, which builds mutual understanding and trust. Feedback mechanisms offer both sides the opportunity to share their experiences and impressions, leading to continuous improvement and respectful interaction.

At noracares, it is a central concern that everyone involved - be it the person in need of care, a relative or a caregiver - feels valued and heard in their role. This basic attitude of empathy and respect ensures that a harmonious and supportive care environment is created that meets the needs of everyone involved.

Trust and community

Health worker in blue clothing hands medical supplies to a smiling woman at home.

 

Trust is the foundation of every successful care relationship. That's why we promote a community in which caregivers and relatives can support and exchange ideas with each other.

Through transparent processes and open communication, we build trust and create a strong, supportive community. The detailed exchange allows you to build trust and make an informed decision. In addition, the platform offers various opportunities for exchange and networking, both for caregivers and relatives. 

Customer satisfaction

We can only be satisfied if the users of noracares are satisfied. That's why we regularly gather feedback from our customers. In the process, we keep coming across success stories, one of which we would like to share:

Professionally dressed woman and boy with Down syndrome smiling and holding gift boxes.

 

Julia is the single mother of a disabled son and has a lot on her plate. For a long time, her son was only in hourly school care, and she was responsible for the other 18 to 20 hours herself, as well as at weekends and during vacations. 

Julia wasn't just under constant stress, but also had a head full of worries while at work, which also put her job at risk. Letting a stranger into her life as a carer was unimaginable for Julia. She was on the verge of burnout, which also put her job at risk. In noracares, she finally found a carer she could entrust with her son. A carer she can rely on, who really cares for her son with her heart.

Julia chose this nurse herself and had a personal exchange with her before she actively entered her life. Julia is now not only more relaxed, balanced and cheerful, she has also climbed the career ladder. She now manages her own department and supervises a team of several employees.

If you too are at the end of your tether and are looking for relief, noracares is the right place for you. Register today and become our next success story!

 

 

Graphic of nurse Nora with a stethoscope around her neck and the text 'Nora's conclusion' on a green banner. Closing remark or summary in the health sector.

noracares stands for care with heart, trust and the highest quality standards. Our platform offers you comprehensive functions with which you can find the right caregiver yourself - quickly, safely and transparently. Empathy, respect and the safety of all users are particularly important to us. In this way, we create an atmosphere of appreciation and trust in which caregivers and families can support and network with each other. Care with noracares is more than just a service - it is a community that brings real care to life.

Whether you need acute help or simply want to find out more: We are there for you with time, understanding and an open ear. Because good care always starts with a trusting conversation.

Register today and start your personalized search. Let's redefine care at home together - with warmth, competence and community.

 

A turquoise banner with white text that reads 'Nora's Frequently Asked Questions'. On the right is an illustrated avatar figure of a nurse with blonde hair wearing a turquoise nurse's cap with a white cross, a white collar and a stethoscope around her neck
"Care with heart" stands for care that combines professional expertise with human warmth. It means respectful, individual care in which nursing staff focus on the needs and feelings of the people they care for - with empathy, patience and appreciation.
At noracares, we help you to quickly and easily find a caregiver who is not only qualified, but also works with heart and empathy. Our intelligent matching system connects families with experienced caregivers who match both personality and care needs.
The costs for 24-hour care vary depending on the care requirements, region and funding options. At noracares, we are happy to explain our costs to you personally and 100% transparently.
You register with just a few clicks and create your search profile. The intelligent matching system from noracares then suggests suitable caregivers based on your needs. You can then decide for yourself who to choose. In this way, you can quickly, easily and transparently find the care that really suits you.
Yes, noracares provides caregivers with a heart throughout Austria - including Vienna, Graz, Linz, Innsbruck, Salzburg and many rural regions. Contact us and we will check availability in your area.