Wrong care level? How to get what you are entitled to!

In Austria, it can happen that people in need of care are classified in the wrong care level, which leads to insufficient financial support. If you want to challenge the care level in Austria because the classification is incorrect, this noracares article shows you step by step how to proceed to obtain the correct care level and adjust your care allowance accordingly.

 

In addition, there has been increasing discussion recently about increasing the care allowance, which is particularly relevant for those affected who are dependent on appropriate financial support.

 

 

Classification into a care level has an enormous impact on the lives of people in need of care and their relatives. An incorrect classification can cause considerable financial and emotional strain. It is therefore important to be well prepared and to plan the appeal carefully, as it can often take several months from the time the decision is notified until it is clarified. Applications for care allowance must be made in writing in duplicate.

 

In some cases, lawsuits have even been filed before the Labor and Social Courtin order to achieve a fair classification and corresponding financial support.

Why could my classification be wrong?

 

It may happen that the care level to which you or a relative have been classified is incorrect. Reasons for this may be an inaccurate determination of the level of care required, misunderstandings in the assessment or incomplete information. An incorrect classification means that the care allowance may not be sufficient to cover the actual care costs. This can be a considerable burden for those affected and their families.

 

Find out more about the importance of care levels and how they affect the lives of those in need of care in our article Care levels Austria Dementia: classification and support.

 

Step by step to contradiction: A guide

 

If you are of the opinion that your care level in Austria has been incorrectly classified, you have the right to challenge the care level and lodge an appeal.

If you want to contest the care level in Austria, you should follow these steps:

 

Check expert opinion thoroughly:                    

• Were all care needs recorded correctly?

 

• Are there any inconsistencies between the information in the report and the actual situation?

 

 

Compiling medical documents:                      

• Collect medical reports, hospital discharge reports and findings from therapies.

 

• Keep a diary in which you record all daily Documenting nursing services.

 

 

Looking for witnesses:

• Ask friends, neighbors or relatives who can confirm the need for care to provide a written statement.

 

Formulate objection:

• Pay attention to the deadline: Check the appeal deadline in your notification.

 

• Formulate a clear and precise reason why you disagree with the classification.

 

• Use the medical documentation you have collected to support your arguments.           

 

• Keep the tone polite and matter-of-fact.

 

Filing the opposition:

• Prepare copies of all documents and send the appeal by registered letter with acknowledgement of receipt to the relevant long-term care insurance fund.

 

What are the costs of an objection?

An appeal against the care level can incur costs, for example for medical reports or legal advice. However, these costs can be partially covered by the care allowance or other support services. It is important to calculate the potential costs in advance and find out about possible financial assistance.

 

Find out more about financial support for care in our article Promotions related to care.

 

Nora Tips:

• Get advice: Contact the Chamber of Labor, a lawyer or a patient advocacy group.

 

• Have patience: The appeal procedure may take some time.

 

• Don't give up: If the first objection is rejected, there is the possibility of taking further legal action.

 

A successful contradiction can significantly relieve the burden on those in need of care and their relatives and ensure long-term care.

 

Frequently Asked Questions

 

• What deadlines apply to the appeal?
  As a rule, you must lodge an appeal within four weeks of receiving the decision.

 

• What happens if my appeal is rejected?
  You have the option of filing a complaint with the social court.

 

• Who can help me with an appeal?
  Organizations like the Chamber of Labor or the Austrian Disability Council offer support and advice.

 

• How long does the appeal procedure take?
  The duration of the procedure can vary, but it usually takes several months before a final decision is made.

 

 

An incorrect classification in the care level can have far-reaching consequences, but you are not alone. It is your right to appeal and fight for the correct care classification. With the right preparation and support, you can ensure that your care needs are properly assessed and financially covered.

 

Are you affected by care? Become part of the noracares community now. Our platform will help you find the right caregiver and deal with all your care-related concerns.

 

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An incorrect classification in the care level can have far-reaching consequences, but you can challenge the care level in Austria to fight for the correct classification.

 

The information provided here is for general information purposes only and does not constitute legal advice. For individual advice, you should contact a specialist lawyer or a patient advocacy group.